Business Process Management Services

• Creation of profiles for new employees and closure of records for resigned or retired employees.
• Maintenance and periodic updating of employee master records.
• Management of personal details, bank information, cost centers, GL codes, and changes in employment status.

• End-to-end payroll processing covering earnings, deductions, and reimbursements.
• Inclusion of variable pay such as bonuses, incentives, overtime, awards, and allowances.
• Processing employee advances, loans, recoveries, and other deductions.
• Salary simulation, tax computation, and pre-payroll validation.
• Final payroll processing, backup, and sign-off.

• Preparation of bank payment files and transfer advices.
• Secure handling and encryption of payroll files, where required.
• Timely salary disbursement through electronic banking channels.
• Generation and distribution of payslips through secure platforms.

• Processing and tracking of employee loans, including interest calculations.
• Management of benefits, reimbursements, and subscription-based deductions.
• Maintenance of loan registers and related schedules on a profit-center and location basis.

• Assistance during internal and external audits.
• Timely response to payroll-related queries and data requests.
• Coordination for detailed analysis and clarifications, as mutually agreed.

• Preparation of monthly payroll-related journal vouchers.
• Posting of profit-center-wise, site-wise, and location-wise GL entries.
• Preparation of statutory, tax, and miscellaneous voucher entries.
• Maintenance of balance sheet schedules related to payroll, loans, and liabilities.

• Calculation and processing of applicable statutory deductions and contributions.
• Withholding tax processing and timely remittance.
• Preparation and submission of quarterly and annual statutory returns.
• Issuance of tax certificates and statutory statements.
• Preparation and payment of PSID challans.
• Preparation and processing of EOBI and SESSI challans.

• Preparation and maintenance of final settlement trackers.
• Processing of employee exit settlements, including payroll and retirement benefits.
• Sharing of draft settlement statements for review and approval.
• Processing of off-cycle payments for ex-employees through separate vouchers.
• Provision of month-to-date final settlement reports.

• Processing of employee and field-force expense reimbursements through payroll modules.
• Enforcement of grade-wise limits and policy compliance.
• Tracking and reporting of processed, held, and returned expenses.

• Assistance with annual budgeting and payroll cost analysis.
• Tracking of grade-wise reimbursement limits.
• Support in the preparation of management and audit-related payroll data.

Standard payroll & management reports include, but are not limited to:

• Monthly payroll reports and salary registers.
• Bank summary and payment reports.
• Month-to-date (MTD) and year-to-date (YTD) reports.
• Loan registers and deduction reports.
• Tax computation reports and payslips.
• Reconciliation statements.
• Variable pay and expense reports.

• Annual salary and loan certificates.
• Year-end payroll and statutory reports.
• Agreed balance sheet and reconciliation schedules.

• Retirement Benefit Fund Services including fund accounting, member account management, and regulatory compliance reporting.
• Accounting Operations, Processes & Reporting including financial accounting, accounts payable, accounts receivable, cash & bank management, and fixed asset management.
• Monthly closing activities, including journal entries, accruals and prepayments, depreciation, bank and general ledger reconciliations, and review of account balances.
• Preparation of financial statements, reconciliation schedules, and management reports.
• Support for statutory compliance, tax reporting, and audit coordination.

• Providing HR operational support including employee onboarding, offboarding, and employee documentation management.
• Maintenance of employee records, HR master data, and HRMS updates.
• Preparation and maintenance of HR reports, MIS, and operational trackers.
• Handling routine employee queries and coordinating with payroll, finance, and internal stakeholders.
• Support in employee lifecycle management including joining formalities, documentation, and exit processes.

• Depute operational support staff to perform order processing, procurement coordination support, trade financing, claims disbursement and helpdesk services.

• Preparing and managing of employee member account.
• Support in calculating profit.
• Ensure compliance with trusteed / income tax rules.

• Prepare investment data for SECP reporting.
• Prepare investment schedules.
• Assess investment compliance as per relevant laws.
• Bank and intercompany reconciliation.

• Maintenance of general journal and trial balance.
• Generate the statement of net assets.
• Create the statement of changes in net assets.

• Prepare tax compliance data and data for tax return preparation.
• Assist in the annual audit process and resolve any related queries.

Prepare financial statements, including P&L, Balance Sheet, and Cashflow, while adhering to IFRS and regulatory standards. Handle journal entries, trial balances, assist with notes to statements, and support the annual audit process.

Maintain bank account details, prepare bank reconciliation statements. Record bank transactions, manage stale cheques, and verify petty cash vouchers and expenses.

Prepare and follow up on mandatory documents for LC issuance, ensuring Proforma Invoices and Transit Insurance are in place. Handle Import DA documents, arrange Advance/Performance BG documents, and ensure compliance with agreement clauses.

Manage customer master data, accurately record invoices, collections, and taxes. Prepare aging reports, issue dunning letters, and handle advances, retention money, and debit/credit notes.

Manage vendor master data, perform three-way match verification, and reconcile inter-company accounts. Prepare vendor aging reports, payable schedules, issue payments, and ensure tax compliance.

Manage asset master data, record asset capitalization, disposal, and monthly depreciation. Reconcile fixed asset schedules with the general ledger and perform annual physical verification.

• Coordination of employee joining formalities.
• Preparation and issuance of offer letters, appointment letters, and joining documentation.
• Collection and verification of employee records and statutory documents.
• Updating HR systems for new hires.

• Coordination of resignation and exit formalities.
• Preparation of exit documentation and clearances.
• Updating HR systems for employee separations.
• Support in coordinating final settlements with payroll.

• Maintenance of employee personnel files (physical and digital).
• Management of employment contracts, amendments, and confirmations.
• Record retention and document tracking.

• Day-to-day HR administrative support.
• Handling employee data changes and requests.
• Coordination with payroll, finance, and other stakeholders.

• Maintenance of HR master data in the HRMS.
• Generation of HR reports and trackers.
• Data support for audits and management reviews.

• Handling routine HR-related employee queries.
• Coordination of escalations and issue resolution.

• Maintenance of onboarding and offboarding trackers.
• Support for documentation related to full and final settlements.